Seller Terms and Conditions

These terms govern the sale of digital products (game, DLC and software keys, gift cards, top-ups, game points, accounts, platform gifts, subscriptions and similar codes) by approved third-party sellers (the “Seller”) to customers of BuyCheapKeys, operated by Arga Digital Group LLC (“BuyCheapKeys”, “we”). By submitting a seller application the Seller accepts these terms, together with the general Terms and Conditions and the Privacy Policy.

BuyCheapKeys runs the shop, collects payments, delivers the products to the customer and provides first-level customer support. The Seller supplies the products and is solely responsible for their origin, validity and conformity, and for everything it does on the platform.

• 2.1
  The Seller must hold a verified BuyCheapKeys account and submit truthful identity, contact and tax details, including where its stock comes from. Only professional traders or individuals acting lawfully may sell.
• 2.2
  Every application is reviewed manually (know-your-customer check). We may request at any time invoices or proof of purchase from publishers or authorised distributors, identity documents, company registration or tax documents. Not providing them, or providing false information, is a breach of these terms. Verification takes place in two steps: after approving the application, the Seller completes an identity and business verification form and uploads the requested documents; the Seller can only sell once BuyCheapKeys approves it. Uploaded files are converted into new images, stored encrypted, accessible only to the verification team, and kept for the period required by law.
• 2.3
  We may carry out random checks of the products offered and we monitor each Seller's performance (disputes, refunds and chargebacks).
• 2.4
  We may reject an application, and suspend or close an account, when there is a risk of fraud or non-compliance.

• 3.1
  The Seller can list any product of the BuyCheapKeys catalogue. Each product must be new, unused, legally obtained and match the listing exactly (platform, region, edition and delivery type).
• 3.2
  The Seller warrants that it is authorised to resell each product under the publisher's or platform's terms and licence (EULA), and that stock comes from publishers, official distributors or authorised resellers. Products bought on other marketplaces, including BuyCheapKeys itself, may not be resold.
• 3.3
  The Seller sets its price per unit (the amount it receives). The customer pays the Seller price plus the commission in clause 4. An offer is sold when its customer price is the lowest available for that product; otherwise another seller or our own supplier is used.
• 3.4
  Keys are stored encrypted. The same key cannot be listed twice. The Seller may withdraw unsold keys at any time from the seller panel or the API.
• 3.5
  Offers above the shop's maximum price per product are not sold. We may pause or block any offer that breaches these terms.
• 3.6
  If a product is not in the catalogue, the Seller may send its product sheet from the seller panel, and may suggest corrections to existing product pages. BuyCheapKeys reviews every sheet and decides whether to publish it, may edit it before publishing, and the published page belongs to the shop catalogue (other sellers may sell the same product). The Seller warrants that texts and images are accurate, are its own or the publisher's press material, and contain no prices, links to other shops, contact details or supplier names; it grants BuyCheapKeys a free, non-exclusive, worldwide licence to use them in the shop.
• 3.7
  Manual delivery. When the master switch is on, the Seller may set an offer to manual delivery instead of uploading keys: after each sale the Seller delivers the product by hand from the seller panel (or the API) within the maximum time chosen for that offer (1, 2, 6 or 24 hours). The customer is shown, before paying, that the product is not instant and must accept it expressly. The Seller must deliver exactly the units sold, only the product itself (key, link, account or a confirmation that it was activated) and never contact details or instructions to leave BuyCheapKeys.
• 3.8
  If the Seller does not deliver within the time, the order is cancelled automatically, the amount is taken back from the Seller's pending balance and BuyCheapKeys gets the product from another source or refunds the customer. After a missed deadline the offer is paused until the Seller reactivates it. Repeated failures count in the Seller's performance (clause 9) and may lead to suspension. The Seller is responsible for enabling the alerts (e-mail, Telegram, notifications) and for checking the panel; a missed alert does not extend the deadline. The hold period of a manual sale starts when it is delivered.

• 4.1
  For every unit sold, BuyCheapKeys adds its commission to the Seller price. The commission depends on the product type: (a) keys — games, DLC, software, gift cards, top-ups, game points and subscription codes; (b) accounts and platform gifts; (c) special subscriptions — subscription links and subscription accounts.
• 4.2
  The standard commissions at the date of these terms are: keys 8 % + €0.25; accounts and gifts 10 % + €0.40; special subscriptions 15 % + €1.00; Microsoft software licences (Windows, Office, Microsoft 365, Visio, Project) 20 % + €1.50 per unit. The commission that applies to each Seller and product is always shown in the seller panel, in each offer and in the API (/me). Individual terms may be agreed in writing.
• 4.3
  There are no sign-up, listing or monthly fees.
• 4.4
  We may change the standard commissions with at least 15 days' notice by e-mail or in the seller panel. The Seller may stop selling without penalty before the change takes effect; continuing to sell means accepting it. Changes never affect sales already made.

• 5.1
  Each sale is credited to the Seller's pending balance and becomes available after the hold period of its product type, which covers customer claims: 14 days for keys and for accounts and gifts, and 21 days for special subscriptions (current values in the seller panel). We may lengthen the hold of a Seller because of its sales history, disputes or identified risks, informing it by e-mail or in the panel.
• 5.2
  While a customer dispute is open (clause 6), the amount of that sale is frozen and is not released.
• 5.3
  The Seller can request a payout of its available balance from €20 by SEPA transfer, PayPal or USDT (TRC20 or ERC20) to the details saved in its panel. Payouts are processed manually; fees charged by banks, PayPal or the blockchain network are borne by the Seller.
• 5.4
  We may suspend payouts and hold the balance for up to 180 days in case of suspected fraud, breach of these terms or unlawful activity, while we investigate, and use it to cover the amounts the Seller owes under clause 7.
• 5.5
  The Seller is solely responsible for declaring its income and paying any taxes due in its country.
• 5.6
  Under EU Directive 2021/514 (DAC7) BuyCheapKeys must collect, verify and report to the tax authorities each Seller's identification and tax data (name, address, tax identification number, date of birth or company registration number, financial account) and the amounts paid to it. The Seller must keep this data complete and up to date in its panel; payouts are not processed while it is missing.

• 6.1
  A customer who has a problem with a product sold by the Seller (key already used, invalid, wrong region, account not accessible, not working) can open a dispute from its order up to 14 days after the purchase. The Seller is notified by e-mail and in its panel.
• 6.2
  Customer and Seller talk in the dispute thread on BuyCheapKeys. The Seller must answer within 24 hours and try to solve the problem, in particular by sending a replacement or refunding the customer. Neither side receives the other's contact details: contact details are removed from messages, and the Seller must not ask the customer to contact it or pay outside BuyCheapKeys.
• 6.3
  If the Seller does not answer within 24 hours, the dispute is escalated automatically to BuyCheapKeys. The customer can escalate it once the Seller has answered or the response time is over, and the Seller can escalate it at any time.
• 6.4
  In an escalated dispute BuyCheapKeys staff review the conversation and the evidence and may ask both parties for more information. Their decision (refund, replacement or rejection of the claim) closes the dispute on the platform and is applied to the Seller's balance. When the evidence is inconclusive, BuyCheapKeys may decide in favour of the customer if the Seller cannot show that the product was valid.
• 6.5
  A refund accepted by the Seller is final and cannot be reversed. Repeated disputes or unanswered disputes lower the Seller's performance (clause 9).

• 7.1
  The Seller is responsible for its products and for its conduct on the platform, and bears the costs they cause. BuyCheapKeys may deduct from the Seller's pending or available balance, and offset against future sales: (a) the Seller earning of refunded or reversed sales; (b) chargebacks on orders paid for the Seller's products, plus the chargeback fee shown in the seller panel (currently €15 per chargeback), only when the chargeback is caused by the Seller (a faulty, reused or revoked product, or fraud or breach by the Seller): chargebacks on correctly delivered products are borne by BuyCheapKeys (chargeback protection); (c) payment-processing fees and other costs of refunds caused by the Seller; (d) fines, penalties or compensation claimed from BuyCheapKeys by authorities, payment providers, publishers or other third parties because of the Seller's products or conduct.
• 7.2
  The balance may become negative. A negative balance is offset against future sales and, if the Seller stops selling, must be paid within 30 days of our request.
• 7.3
  The Seller shall indemnify and hold BuyCheapKeys harmless from any claim, cost (including reasonable legal costs), fine, penalty or damage arising from defective products, the sale of products it was not authorised to sell, infringement of third-party rights or any breach of these terms.

• Products obtained with stolen or fraudulent payment methods, through account takeovers or any illegal means, and products whose sale breaches the law or the publisher's terms.
• Review, press, giveaway, charity or bundle keys whose terms forbid resale; products listed for a platform, region or edition other than their real one; duplicated, shared or already redeemed keys.
• Collecting or requesting customers' personal data, passwords or payment details, contacting customers outside BuyCheapKeys or redirecting them to other payment channels or shops.
• Manipulating reviews or ratings (buying them, incentivising them or creating fake accounts), and any deceptive practice towards customers, other sellers or BuyCheapKeys.
• Using bots or scripts outside the official API, interfering with the platform or trying to circumvent its security or anti-fraud measures.

• 9.1
  The seller panel shows the Seller's performance over the last 90 days (units sold, disputes, refunded and unanswered disputes and success rate).
• 9.2
  Depending on the seriousness of a breach or of a low performance, BuyCheapKeys may issue a warning, lengthen the hold period, block offers, hold payouts (clause 5.4), suspend the account or close it permanently. An isolated incident with reasonable quality controls in place will normally lead to a warning.
• 9.3
  Except where urgent action is needed to prevent fraud or harm to customers, we will inform the Seller of the reasons, and the Seller may answer with explanations and evidence within 14 days; we will review its answer before a final decision.

• 10.1
  The Seller does not receive customers' personal data. Any information it learns about a customer through a dispute may only be used to solve that dispute.
• 10.2
  The Seller must keep its account, API keys and the non-public information it receives from BuyCheapKeys confidential.

• 11.1
  API keys are personal and must be kept secret; the Seller is responsible for all actions performed with them and must revoke any compromised key immediately.
• 11.2
  Rate limits apply. Abusive or automated misuse may lead to key revocation or suspension.

• 12.1
  The Seller may stop selling at any time by pausing its offers and withdrawing its keys. Its available balance is paid out on request once all holds and open disputes have ended and any amounts owed have been settled.
• 12.2
  BuyCheapKeys may suspend or close a seller account for breach of these terms; suspended accounts do not sell.
• 12.3
  We may amend these terms with at least 15 days' notice by e-mail or in the seller panel, except for changes required by law or to prevent fraud, which apply immediately.
• 12.4
  Liability of BuyCheapKeys towards the Seller is limited to the amounts owed for completed, non-reversed sales.

Seller support, verification and payouts: partners@buycheapkeys.com.