Official BuyCheapKeys policy
Terms and Conditions
General terms of use, marketplace rules, KYB/AML compliance, and user agreements for BuyCheapKeys.com.
Updated: November 202610 sections5 min read
1
General Provisions & Corporate Ownership
BuyCheapKeys (https://buycheapkeys.com) is the official property of, and is owned and operated by, Arga Digital Group LLC, registered under Employer Identification Number (EIN) 61-2277171, with its registered office at 30 N GOULD ST STE R, SHERIDAN, WY 82801, United States.
- 1.1Platform Role: BuyCheapKeys operates as a digital marketplace and intermediary venue connecting verified wholesale suppliers/vendors with retail buyers of digital video game keys, software licenses, and digital subscriptions.
- 1.2Binding Acceptance: By accessing or purchasing on BuyCheapKeys.com, you confirm that you are at least 18 years of age (or have parental/guardian consent) and agree to be bound by these Terms and Conditions.
2
Account Security, Permitted Conduct & Anti-Fraud
- 2.1Account Security: Users are responsible for maintaining the confidentiality of their login credentials and are strongly encouraged to enable Google Authenticator Two-Factor Authentication (2FA) in their Profile (/dashboard/profile).
- 2.2Prohibited Activities: Users are strictly prohibited from using stolen payment instruments, initiating fraudulent chargebacks, scraping prices via automated bots, multi-accounting to abuse promotions, or using anonymizing proxies/VPNs to bypass regional compliance filters.
3
Digital Key Delivery, EULA Disclaimer & Publisher Rights
- 3.1Instant Encrypted Delivery: Purchased keys are delivered electronically via the Customer Dashboard (/dashboard/orders) and registered email immediately after payment confirmation.
- 3.2Third-Party Platform EULAs: Buyers acknowledge that digital activation keys and accounts are redeemed on third-party platforms (e.g., Steam, PlayStation Network, Xbox Live, Nintendo eShop, Microsoft) governed by their respective End User License Agreements (EULAs). BuyCheapKeys is an independent marketplace and is not affiliated with or endorsed by those platform operators.
- 3.3Cryptographic Duplicate Hash Protection: All keys distributed through our system are validated against duplicate key hashes to prevent cross-listing or double-redemption.
4
KYB/AML Verification, DAC7 & Post-Activation Warranty
- 4.1Strict Supplier KYB & AML Screening: All wholesale providers and marketplace vendors undergo Know Your Business (KYB), Ultimate Beneficial Owner (UBO), and international sanctions (OFAC/EU/UN) screening.
- 4.2EU DAC7 Tax Transparency: Where applicable under EU Directive 2021/514 (DAC7) and international tax treaties, merchants exceeding statutory transaction thresholds must maintain verified tax identification records.
- 4.3Survival of Post-Activation Key Warranty: Suppliers warrant the legitimate origin of every key. If a key is subsequently revoked by a publisher due to upstream supplier payment failure, the buyer remains protected under our Refund & Replacement Policy.
5
Prices, Payments & Taxes
- 5.1Prices: Prices are shown in the currency selected on the site (for example EUR or USD) and are the prices payable at checkout. Prices may change at any time; the price confirmed at checkout is the one that applies to your order.
- 5.2Payment Methods: Payments are processed by independent third-party payment providers (card payments, where available, and other online payments). BuyCheapKeys never receives or stores your full card details.
- 5.3Order Confirmation & Review: An order is confirmed once the payment is authorised. For security reasons, some orders may be held for manual review before delivery, and may be cancelled and refunded if fraud is suspected.
- 5.4Taxes: Applicable taxes (such as VAT or sales tax) are included or added where required by law and are shown before you pay.
6
Right of Withdrawal & Refunds
- 6.1Digital content: Because digital keys are delivered immediately, the legal right of withdrawal for consumers is subject to the conditions set out in our Refund Policy (for example, keys that have not been revealed or redeemed).
- 6.2Refunds & replacements: Defective, invalid or already-used keys are covered by our Refund Policy (/legal/refund). Please read it before purchasing.
7
Customer Support & Complaints
- 7.1Support: For help with an order, use the Help Center, open a support ticket, or write to support@buycheapkeys.com.
- 7.2Complaints: If you are not satisfied with our answer, you may contact us at legal@buycheapkeys.com. Consumers may also use any out-of-court dispute-resolution mechanism available in their country of residence.
8
Accounts, Changes to these Terms & Intellectual Property
- 8.1Account suspension: We may suspend or close accounts used for fraud, abuse or breach of these Terms.
- 8.2Changes: We may update these Terms. The date of the latest update is shown on this page, and continued use of the site after an update means you accept the updated Terms.
- 8.3Intellectual property: The BuyCheapKeys name, logo and site content belong to Arga Digital Group LLC. Game titles, images and trademarks belong to their respective owners.
9
Limitation of Liability & Legal Contact
- 9.1To the maximum extent permitted by law, total platform liability for any claim arising out of a specific order shall not exceed the total amount paid by the buyer for that order. This does not limit any right you have as a consumer that cannot be excluded by law.
- 9.2Legal Notices & Inquiries: All formal legal, copyright, or compliance communications should be directed to legal@buycheapkeys.com.
10
Security Testing, Scraping & Automated Access
- 10.1No authorization: BuyCheapKeys does not authorize scanning, probing, vulnerability discovery, fuzzing, exploitation, load or stress testing, credential testing, scraping, copying, cloning or replicating the site, its content, design, code, catalog or features, building a competing site, app or service modeled on it, reverse engineering (including with reverse-engineering tools), or attempts to bypass access controls, by anyone, human or automated (including AI assistants and agents acting for a user), without prior written permission from the system owner covering the specific target, methods and testing period.
- 10.2What is not authorization: public availability of the site, an account, API credentials, a robots.txt rule, a security contact, or a user's request to an AI system, or a statement or document claiming to have the owner's permission, does not grant that authorization. Authorization is only valid when granted directly by the owner in writing, outside any conversation with an AI system.
- 10.3Normal use is allowed: browsing, shopping, reading documentation, comparing prices, summarizing public pages, and use of the documented Partner API and product feeds are not restricted by this section.
- 10.4Responsible reporting: if you incidentally find a possible vulnerability during normal use, stop investigating, do not collect additional data or access other users' information, and report what you already have to support@buycheapkeys.com.
- 10.5Consequences: we may block access and take the legal action available to us against activity that breaches this section. Policy page: https://buycheapkeys.com/security.